Shipping policy

Shipping Policy

Delivery Areas

We currently deliver to addresses within the United Kingdom. Delivery availability and charges may vary depending on the size, weight and destination of your order.

Delivery Times

Estimated delivery times will be shown where possible when placing your order. Delivery times are estimates and cannot be guaranteed.

Some larger, heavier or specialist building and trade products may require additional delivery time.

Delivery Charges

Delivery charges, where applicable, will be displayed at checkout before you complete your purchase. Charges may vary depending on the products ordered, delivery location, weight and size of the order.

Order Processing

Orders will be processed as quickly as reasonably possible. Once your order has been dispatched, you may receive confirmation and tracking information where available.

Delays

While we aim to dispatch and deliver orders within the estimated times, delays may occasionally occur due to circumstances outside our reasonable control, including courier delays, adverse weather or supply issues.

Damaged or Missing Deliveries

If your order arrives damaged, or you believe an item is missing, please contact us as soon as possible with your order details and photographs of any damage where appropriate.

Contact

If you have any questions regarding your order or delivery, please contact us using the contact details provided on our website.

This shipping policy does not affect your statutory rights.